- Ivoclar Vivadent and 3Shape Parting Ways, Core3Dcentres to Take Over
Found on Dentallabnetwork forum courtesy of user “Contraluz“.
At the time of posting there has been no official statement issued by Ivoclar, 3shape, or Core3D.
According to sources on DLN, as of February 1st 2018, Ivoclar will cease to be a 3shape reseller and will have sold off their milling operations in Troy, MI to Core3Dcentres. Core3Dcentres will take over the responsibility of 3shape support and licensing management.
Ivoclar Vivadent Troy, formerly Wieland Precision Technology and prior to that: Diadem Precision Technology, was originally purchased as a warranty support center through which mill owners could have products milled in the case that their own machines went down. The center also offered general milling services.
The existing website and phone numbers are to remain the same following the transition so that any customers using the milling center will notice minimal changes. Part of the transition also includes a deal that the center will continue as a warranty center for Ivoclar mill owners, so when mills do go down, the Troy facility will still do millings for those owners.
The decision by Ivoclar to forego 3shape reseller status has not been elaborated upon. Although there is no confirmation, customers should not expect any interruption of their services. Plans for Ivoclar-specific features has not been confirmed either. Ongoing support and distribution of custom tooth libraries (Culp mature, cutback, young, Matt Roberts Signature), as well as Ivoclar-developed add-ons such as Digital Press Design or Digital Denture Professional have not been officially covered either.
Stick with DentalTechTips for more updates!
Updated on January 23rd 2018 with an official statement from Ivoclar:
Ivoclar Vivadent will remain a close partner with 3Shape in the laboratory market. Today, under the umbrella of Ivoclar Digital, exclusive software modules are offered to bring digital efficiencies to proven processes like IPS e.max Press. Digital Press Design exclusive add-on software for IPS e.max Press Multi is one such example. In the future, Ivoclar Vivadent and 3Shape will continue to bring new innovations to the laboratory space with the Ivoclar Digital Denture Professional add-on software. All exclusive add-ons under Ivoclar Digital will be available to any 3Shape customer when used in coordination with an add-on dongle available from Ivoclar Vivadent. Additionally, the use of the add-on dongle will enable future users to utilize any tooth libraries from Ivoclar Vivadent.